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Motability At Pentagon Citroen
Motability is a national charity set up in 1977 by the Government to help disabled people with their personal mobility.
Since the first cars were delivered to drivers in 1978, Motability and Motability dealers like Pentagon have handed over more than three million cars, scooters and powered wheelchairs. Today, over 600,000 disabled people and their families enjoy the benefits that the Motability Scheme offers.
A Big Welcome To Every Motability Customer
At Pentagon we aim to make your visit to us as convenient and comfortable as possible. We make every effort to ensure you are well looked after and receive a service that you will feel happy to recommend to your friends and family. Some great features of our service include:
- Personal Service by Appointment
- Dedicated parking close to the dealership entrance
- Wheelchair friendly access and disabled amenities
- Fully trained Motability staff
- Accompanied and chauffeured test drives
- We'll even pick you up and drive you to our dealership
Frequently Asked Questions
We have compiled a list of the most popular questions our Motability Advisors get asked and have provided the answers below, but if you have any questions that have not been answered here please call your local Pentagon dealership or use the get in touch form above.
What is included? A new car every 3 years, comprehensive insurance, RAC breakdown cover, replacement tyres, replacement windows and windscreens, servicing & maintenance and a 60,000 mile allowance over three years.
How much money do Motability take? You simply exchange all (or part of) one the following benefits that you are eligible for:
- The Higher Rate Mobility Component of Disability Living Allowance
- The Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP)
- War Pensioners' Mobility Supplement
- Armed Forces Independence Payment (AFIP)
This does not affect other benefits you may receive. You can also pay an Advance Payment if you want a very high specification car, though there are hundreds of cars available with £0 Advance Payment.
Are there many forms to complete? There is no paperwork at all – no forms to fill in, no assessments or credit checks to go through. It’s all done by us.
Will anyone at the dealership check my physical condition? No. There are no assessments of any kind. Provided you have at least 12 months left to run on the Higher Rate / Enhanced Rate, you are eligible.
Is there a waiting list? No. Once you have chosen your Citroen vehicle we will be able to tell how long the process will take until your new car is delivered.
Do I have to be a driver? No. You don’t have to drive to take out a car on the Scheme – you can nominate up to two drivers.
What if I need my car adapted? A wide range of car adaptations are available, many at no extra cost. If you’d like more information, please call us and ask for our free guide to adaptations, ‘Make it Yours’.
I have a good no claims history, can I carry this forward if I left the Car Scheme in the future? The scheme insurers are able to provide confirmation of the claims history on the policy should you ever leave the Motability scheme.
Will you fully understand my needs? At Pentagon all our Motability Advisors go through special training to make sure they fully understand the needs of people with a disability.
Can I have a test drive first? It’s very important that you do test drive the car before you decide, in fact you’re free to try as many as you wish to make sure you make the right decision for you.
What can I use the car for? The car is for the benefit of the disabled customer, whether they are in the car or not. This includes getting to and from work and in some cases for business use. However it should not be used as a taxi or delivery vehicle.
What if my circumstances change over the next three years? Depending on the circumstances, Motability look at each case individually, and will do their best to accommodate your new requirements.
I have chosen the car I want, what should I do next? Once you’ve chosen the Citroen that suits you best you’ll need to place an order. You’ll need to take just three things to the dealership: your driving license (and/or the licenses of your nominated drivers), your letter of award entitlement and proof of your address (such as a recent utility bill). We will take care of everything else.
What happens at the end of 3 years? It’s a simple and hassle free process – you just hand the car back to the same Pentagon dealership you collected your new car from– it really is that easy!
Who runs the Scheme? Motability Operations runs the scheme on behalf of Motability, a national charity that has supplied over 2 million cars since the Scheme started.
Do You, Or Does A Family Member Receive The Higher Rate Mobility Allowance?
Or the Enhanced Rate of the Mobility Component of Personal Independence Payment? If so, did you know you qualify for the following Motability benefits;
- Choose a brand new Citroen car from Pentagon every 3 Years
- Comprehensive insurance for 3 years
- Annual road tax for 3 years
- Annual servicing, maintenance, repairs and replacement tyres also included for 3 years
- Full breakdown cover provided by the RAC for 3 years
- Adaptions and wheelchair accessible vehicles
You can even drive away a new Citroen without paying a penny with our great £0* Advance Payment deals
"I would recommend Pentagon because The staff are exceptionaly friendly. The Motability car has been very reliable, and when serviced it has been cleaned inside and out."
Mr PL, Rochdale
"I would recommend Pentagon because they offer an excellent service for Motability users. Offering to collect and deliver your car back to you for its service. We've just ordered our new Motability car with them too, which was easy to do and literally took 30 mins to order. Overall we're very satisfied with the service and friendly staff at Pentagon :)"
Mr NC, Burton
"I would recommend Pentagon because the staff are always helpful. Having a car from Motability requires that all works are completed by the supplying garage. Even if this was not the case I would have no option but to use the best. Well done to all the staff and may they keep up the good work."
Mr IM, Nottingham
"I would recommend Pentagon because the service I received under the Motability scheme has been excellent throughout. The pick up and return service when the car needed its annual "check up" was a real convenience and the car was returned in a beautiful condition. They do a great job."
Mr AP, Sheffield
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